Your privacy choices

Privacy Policy

Last updated: August 27, 2025

This Privacy Policy explains how Ringfeel ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you visit our website or use any of our services, including our online store powered by Shopify.

By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.

1. What Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, email, phone number, billing and shipping address

  • Account information: Login credentials, preferences

  • Payment details: Credit/debit card information, transaction history

  • Device data: IP address, browser type, device identifiers

  • Usage data: Pages visited, actions on site, shopping cart history

  • Communication history: Messages or requests sent to our customer support

  • Health-related preferences: Only if you provide them voluntarily (e.g., for personalized tracking features)

We do not collect sensitive personal information unless required for a specific feature and only with your explicit consent.

2. How We Collect Information

Your data may be collected through:

  • Direct input (forms, purchases, account creation)

  • Automated tracking (cookies, analytics tools, device logs)

  • Third-party integrations (e.g., Shopify, payment processors)

  • Customer service interactions

3. Why We Collect Your Information

We use your data to:

  • Process orders and payments

  • Provide and personalize your shopping experience

  • Improve our services and website functionality

  • Communicate with you (e.g., order updates, newsletters)

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

We may also use aggregated, anonymized data for analytics and marketing purposes.

4. Sharing Your Information

We may share your personal information with:

  • Service providers (e.g., Shopify, payment gateways, shipping partners)

  • Advertising and analytics partners, only when permitted by law and your settings

  • Government authorities, if required by law

  • In case of a merger, acquisition, or sale, your data may be transferred as part of the business

We do not sell your personal information.

5. International Data Transfers

Your data may be processed or stored outside of your country, including in the USA, Canada, or Europe, depending on our service providers. We take reasonable steps to ensure any such transfers comply with applicable data protection laws.

6. Your Rights

Depending on your country or state, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain data uses (e.g., for marketing)

  • Withdraw your consent at any time

  • Request data portability

To exercise your rights, please contact us at: contactringfeel@gmail.com

If you're located in Australia, these rights are provided under the Privacy Act 1988. If you're in the EU/EEA, they are provided under the General Data Protection Regulation (GDPR). If you're in California, they are covered under the California Consumer Privacy Act (CCPA).

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site performance and user experience

  • Track website usage and analytics

  • Offer personalized content and marketing

You can disable cookies through your browser settings, but some features may not work correctly.

8. Data Security

We take reasonable steps to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the services you’ve requested

  • Meet legal and accounting obligations

  • Resolve disputes or enforce our terms

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date at the top. Continued use of our services means you accept the revised policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Email: contactringfeel@gmail.com
Address: 19 Rue Paul Eluard, Vaulx-en-Velin, 69120, France